Complaints Policy

Complaints Policy Version Number 4 Issue Date (Last Review Date) 19/08/2021 Review Date 31/08/2022 Author Dawn Hughes (Quality & Compliance Manager) Approved by Andy Cheshire (MD)   Introduction CQM is committed to providing a quality service for our members,...

Apprenticeship Continuity Plan

Apprenticeship Continuity Plan Version Number 4 Issue Date (Last Review Date) 23/12/2021 Review Date 22/12/2022 Author Andy Cheshire (MD) Approved by Dawn Hughes (Quality & Compliance Manager) Introduction The aim of having a Continuity Plan is to ensure that CQM...

Modern Slavery Policy

Introduction Version Number 3.0 Issue Date (Last Review Date) February 2023 Review Date March 2025 Author Emily Willis (Group HR Manager) Approved by Executive Team Introduction Modern slavery is a crime and a violation of fundamental human rights. It takes various...

Anti Bribery Policy

Anti-bribery Policy Version Number 4 Issue Date (Last Review Date) 27/08/2021 Review Date 27/08/2022 Author Andrew Hammond (Group CEO) Approved by Andy Cheshire (MD) Introduction It is our policy to conduct all of our business in an honest and ethical manner. We take...

Equal Opportunities & Diversity

Equal Opportunities & Diversity Version Number 3 Issue Date (Last Review Date) 12/01/2022 Review Date 21/01/2023 Author Emily Willis (Group HR Manager) Approved by Andy Cheshire (MD) Introduction The Company supports the principles of equal opportunities, dignity at...