Brilliantly Boring: The Secret Power of Process Improvement
Let’s face it – being ‘boring’ gets a bad rap. But in business, boring is beautiful. It means fewer errors, less chaos, smoother customer journeys, and more time to focus on what really matters.
In this free, interactive workshop organised by Chesterfield Borough Council Innovation Support Programme, we’ll show you how to harness the proven power of Lean and Six Sigma to make your processes so good, they’re boring – in the best possible way. It will highlight how these tools can empower people and change mindsets and build a wider culture of challenging the norm.
Join us on Thursday 9th October 2025 (10:00 to 12:30) at Dunston Innovation Centre, Dunston Road, Chesterfield, Derbyshire S41 8NG
This event is organised by Chesterfield Borough Council Innovation Support Programme.
What can you expect?
Revolutionise Results: Lean and CI Training for Maximum Impact
Through thought-provoking activities, engaging content, and easy-to-use tools you can take away, we’ll explore:
- An introduction to the world of continuous improvement in the digital age
- The 8 deadly wastes (TIMWOODS) that silently drain time, money and quality
- Why customer obsession is at the heart of successful businesses – explained using Critical to Quality (CTQ) trees
- What the Six Sigma DMAIC cycle is and how it helps fix broken processes
- How to standardise processes without killing creativity – through a fun team-based activity
- Kano Analysis: a fast, visual way to prioritise what your customers actually want
- How to use an X/Y Matrix to decide what to improve first and why – using a real-life Starbucks example
Whether you’re in the public, manufacturing, digital services or professional sectors, this session will get you thinking differently about your operations and offer practical ways to drive change with minimal fuss.
You’ll leave with a fresh perspective, tools you can further explore and apply within your own organisation, and quite possibly a new appreciation for the “boring stuff” that keeps great businesses and teams like yours running efficiently.
Refreshments and lunch will be provided.
Who and why you should attend
This exclusive event is tailored for decision-makers like you, who are pivotal in steering the direction and success of your teams and organisation. By attending, you will:
Explore Lean/CI Programmes: Gain a thorough understanding of the impact that Lean/CI training can have on organisations with real life examples, as well as the topics covered including key methodologies and tools that can drive significant improvements in efficiency and quality.
Understand the Impact: Discover the multifaceted benefits of Lean/CI training, from reducing operational costs and increasing customer satisfaction to fostering a culture of continuous improvement.
Engage with Experts: Connect with our industry experienced Lean/CI experts who will share their knowledge and be on hand to answer any questions around how these training programmes can benefit you and be tailored to meet your organisation’s specific needs.
Following the discovery event we will share an information pack which includes the presentation, programme brochures and key contact details including next steps.
How to find us
This event is organised by Chesterfield Borough Council Innovation Support Programme and will take place at Dunston Innovation Centre, Dunston Road, Chesterfield, Derbyshire S41 8NG.
The centre is also where our CQM office is located in Chesterfield, which offers plentiful car parking and ease of access from the M1, A61 and A619.
It can be also be accessed via public transport or taxi from Chesterfield train station for those not travelling by car.
If you have any questions or would like to get in touch please contact Cameron Hobson, Group Marketing Manager – cameron.hobson@cqmltd.co.uk