Transforming Delivery & Driving Sustainability: Carlsberg Britvic’s Lean Six Sigma Journey with CQM

Transforming Delivery & Driving Sustainability: Carlsberg Britvic’s Lean Six Sigma Journey with CQM Training & Consultancy

Its solution? Working closely with CQM Training & Consultancy to deliver an effective Lean Six Sigma Green Belt programme focussed on creating value, reducing waste and driving improvement.

In our latest video case study, we caught up with Mark Young, Head of Continuous Improvement and two delegates; Louise Rewcastle-Adams, Category Demand Manager S&OP (Sales and Operations Planning), who completed the programme last year, and Steve Stanton, Continuous Improvement Specialist, currently on the latest Lean Six Sigma Green Belt programme to share their experiences and the impact the course has had.

Real Improvements Through Real Projects

For example, in this video case study, Louise provides unique insight on the challenges in efficiency and sustainability she faced with her work-based project, as the team had been grappling with a stalled project for three years. Through the Green Belt programme, she gained the tools and confidence to finally bring it to life. Armed with accurate data, structured methodologies, and fresh insight, she was able to present a robust proposal to a key customer – resulting in:

• 50.2 tonnes of CO₂ emissions saved*
• 359 fewer trucks on the road*
• Improved service performance
• Stronger customer satisfaction

* Britvic internal data moving to full truck loads

Creating Value and Reducing Costs

You can learn more about Louise’s project and the impact of the first programme of Lean Six Sigma Green Belt in our article created with Zenoot (Manufacturing news, insight, case studies & more);

£1m and counting – How CQM’s lean six sigma training course delivered hard benefits for a soft drinks giant.

Delegates praised the delivery of the programme and the expertise of their trainer, describing the sessions as “engaging,” “simple to understand,” and “enjoyable.” One participant highlighted how the programme not only built their own capability in continuous improvement but also created wider ripple effects – customers even began asking them to train their own teams.

Beyond the clear business benefits, the Green Belt experience was described as transformational, shifting mindsets and boosting morale across Carlsberg Britvic.

CQM’s accredited and supportive approach is proving instrumental in empowering Carlsberg Britvic’s team to drive smart, sustainable change – and leaves a legacy that extends far beyond the training room as part of a wider cultural and mindset change.