Team Leader / Supervisor Level 3

Apprenticeship – Managing teams and projects to meet a private, public or voluntary organisation's goals

Team Leader/Supervisor Level 3 Summary

This Team Leader/Supervisor Level 3 Apprenticeship will cover a broad range of topics, developing the knowledge, skills and behaviours needed to support, manage and develop team members, manage projects, plan and monitor workloads and resources, deliver operational plans, resolve problems, and build relationships internally and externally.

Introduction to Leadership & Management

Developing a core of confident and highly effective managers and coaches is central to driving performance, as is having an integral team that provides outstanding service delivery. CQM T&C can deliver the specific apprenticeship programme needed to unlock real results and create high performing teams across all areas of the organisation.

What Are Apprenticeships?

Apprenticeships are designed to develop knowledge, improve skills and instil the right behaviours for anyone, at any level, in any business or industry looking to boost development and progression opportunities.


Team Leader Course Content

The Team Leader/Supervisor Level 3 Apprenticeship will cover a broad range of topics and models across the programme. Our expert development coaches will provide you with the key knowledge, skills and behaviours to effectively implement tools and techniques with some of the key modules covering;

  • Interpersonal Excellence
  • Leading People
  • Managing People
  • Building relationships
  • Communication
  • Operational Management
  • Project Management
  • Finance
  • Self Awareness
  • Decision Making
  • Taking responsibility


Other Content

  • Templates, tools and other pro-formas to use and keep

    Team Leader Benefits

    Value Added Delivery

    Qualification: CQM T&C can underpin the delivery of the apprenticeship programme with a relevant ILM or CMI Level 3 diploma qualification.

    Measurable Impact: Each project will be defined, qualified and approved within a Profit Improvement Plan (PIP), agreed with you in advance. The PIP is a great management tool and clearly demonstrates the progress of each project using DMAIC and a RAG rating.

    Mentors: We can help identify, and advise on a suitable Mentor within your organisation. We are able to provide coaching to the nominated Mentor so that they fully understand their role and what will be required of them, but also understand the guidelines within which they operate and to whom they report.

    Guaranteed Return on Investment: With a focus on sustainability and measured improvement, our development programmes always guarantee a significant Return on Investment, seen not only through financial gain, but importantly through positive behavioural change.

    Other support: We will help the learner and organisation identify a mentor and supply training if needed. The learner and mentor will be invited to engagement session prior to any start dates, to get a flavour for the course and to set expectations. We will hold regular governance meetings with the organisation to keep everything on track and, as part of the programme, support with key functional skills in English and Maths, for which the learner will attain level 2 qualification.

      Why Choose CQM

      We have been delivering world class, business focussed solutions for approaching 30 years.

      With our award-winning, high quality training, development, and apprenticeship programmes, we challenge the ambitions of our clients and learners to develop themselves beyond all expectations.

      We’re Specialists At What We Do

      Our core expertise is in Continuous Improvement, Lean Six Sigma, and Management Development, supporting businesses across all sectors in their journey towards Operational Excellence.

      The incredible development coaches delivering the training are not just highly qualified to teach and coach, they have been responsible for leading cross-functional process improvements themselves. They will use their vast industry experience of delivering on what they say and real life examples to explain in simple terms the various elements of the programme.

      Unrivalled Learner Experience

      Delivery is live, interactive and flexible to suit your needs. With new live online instructor led programmes, it means our programmes are accessible for all.

      Learner experience and outcomes are so important to us, and we’re proud to consistently deliver successful programmes. Each of our programmes will provide learners with a certificate of completion that they can use to boost their professional profile. We have also worked with external accrediting bodies so that on successful completion of our programmes, such as the Lean Six Sigma belts, learners will also receive specific and widely recognised certification.

      Team Leader Delivery

      Open Cohort

      Our Open Cohort approach has been developed as an ideal solution for companies looking to release small numbers of employees (up to 4 per company) for Apprenticeships which includes workshops, coaching and off the job training.

      Open Cohorts encourage idea sharing, peer learning and networking across organisations and are predominantly delivered virtually in 3 day blocks, supported by vital face to face contact from our development coaches as and when required by the learner.

      All workshop and coaching dates are provided well in advance, prior to the start of the programme, allowing plenty of time to plan ahead.

      Tailored Apprenticeship

      Our Tailored Apprenticeship approach is perfect for organisations with larger number of employees being released at once for a particular Apprenticeship standard, and as such we offer bespoke on-site and/or virtual delivery.

      Tailored Apprenticeships allow for organisations to tailor the programme, to increase relevance, incorporate their values and ensure it is in line with organisational goals and learner requirements.

      All workshop and coaching dates are agreed well in advance, to ensure smooth delivery that fits around organisation’s busy periods. This allows plenty of time to plan ahead and, anticipating the unexpected, is truly flexible to accommodate changes during the Apprenticeship programme.

      • Register Interest

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      This programme with CQM T&C has been an absolute success for Santander Operations UK because we are passionate about developing our people.

      More importantly the partnership with CQM has enabled us to really embed the programme across multiple sites, through its ongoing development and execution. It’s been a great experience.

      Jayne H - Head of Resourcing, Talent, Learning and Development

      Geoban UK, part of the Santander Group

      cqm ltd

      Operations / Departmental Level 5

      This Apprenticeship programme is suitable for those who are responsible for creating and delivering operational plans, managing projects, leading and managing teams,managing change, financial and resource management, talent management, coaching and mentoring.

      cqm ltd

      Coaching Professional Level 5

      Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions. Effective coaching is future focussed, releases potential, and enables transition, transformation and change for business improvement.

      Need to Improve

      Need guidance on your Levy Spend?

      Download our detailed Levy Calculator now to accurately plan and forecast your ongoing monthly, and annual spend on Apprenticeship programmes.

      Apprenticeship Levy provides funding for investment into Apprenticeship programmes, so it is really important to understand your current position.