Team Leader / Supervisor Level 3Apprenticeship – Managing teams and projects to meet a private, public or voluntary organisation's goals
Apprenticeships are designed to develop knowledge, improve skills and instil the right behaviours for anyone, at any level, in any business or industry looking to boost development and progression opportunities.
Introduction to Leadership & Management
Developing a core of confident and highly effective managers and coaches is central to driving performance, as is having an integral team that provides outstanding service delivery. CQM T&C can deliver the specific apprenticeship programme needed to unlock real results and create high performing teams across all areas of the organisation.
Team Leader/Supervisor Level 3 Summary
This Team Leader/Supervisor Level 3 Apprenticeship will cover a broad range of topics, developing the knowledge, skills and behaviours needed to support, manage and develop team members, manage projects, plan and monitor workloads and resources, deliver operational plans, resolve problems, and build relationships internally and externally.
The Team Leader/Supervisor Level 3 Apprenticeship will cover a broad range of topics and models across the programme. Our expert development coaches will provide you with the key knowledge, skills and behaviours to effectively implement tools and techniques with some of the key modules covering;
- Interpersonal Excellence
- Leading People
- Managing People
- Building relationships
- Operational Management
- Project Management
- Self Awareness
- Decision Making
- Taking responsibility
- Templates, tools and other pro-formas to use and keep
Value Added Delivery
Qualification: CQM T&C can underpin the delivery of the apprenticeship programme with a relevant ILM or CMI Level 3 diploma qualification.
Measurable Impact: Each project will be defined, qualified and approved within a Profit Improvement Plan (PIP), agreed with you in advance. The PIP is a great management tool and clearly demonstrates the progress of each project using DMAIC and a RAG rating.
Mentors: We can help identify, and advise on a suitable Mentor within your organisation. We are able to provide coaching to the nominated Mentor so that they fully understand their role and what will be required of them, but also understand the guidelines within which they operate and to whom they report.
Guaranteed Return on Investment: With a focus on sustainability and measured improvement, our development programmes always guarantee a significant Return on Investment, seen not only through financial gain, but importantly through positive behavioural change.
Other support: We will help the learner and organisation identify a mentor and supply training if needed. The learner and mentor will be invited to engagement session prior to any start dates, to get a flavour for the course and to set expectations. We will hold regular governance meetings with the organisation to keep everything on track and, as part of the programme, support with key functional skills in English and Maths, for which the learner will attain level 2 qualification.
We have been delivering world class, business focussed solutions for approaching 30 years.
With our award-winning, high quality training, development, and Apprenticeship programmes, we challenge the ambitions of our clients and learners to develop themselves beyond all expectations.
Our core expertise is in Continuous Improvement, Lean Six Sigma, and Management Development, supporting businesses across all sectors in their journey towards Operational Excellence.
Our development coaches are not just highly qualified to teach and coach. They will use their vast industry experience of delivering on what they say and real life examples to explain in simple terms the various elements of the programme.
Each learner will have a mentor within their organisation to support them with their programme. The organisation will be kept up to date in regular governance meetings to ensure everything is on track. Our robust onboarding process makes enrolment to our programmes seamless. The quality of our delivery speaks for itself, with real projects creating real measurable improvements. This is all reflected in our latest Ofsted rating of “Good”.
Our Tailored Apprenticeship approach is perfect for organisations with larger number of employees being released at once for a particular Apprenticeship standard, and as such we offer bespoke on-site and/or virtual delivery.
Tailored Apprenticeships allow for organisations to tailor the programme, to increase relevance, incorporate their values and ensure it is in line with organisational goals and learner requirements.
All workshop and coaching dates are agreed well in advance, to ensure smooth delivery that fits around organisation’s busy periods. This allows plenty of time to plan ahead and, anticipating the unexpected, is truly flexible to accommodate changes during the Apprenticeship programme.
This programme with CQM T&C has been an absolute success for Santander Operations UK because we are passionate about developing our people.
More importantly the partnership with CQM has enabled us to really embed the programme across multiple sites, through its ongoing development and execution. It’s been a great experience.
Operations / Departmental Level 5
This Apprenticeship programme is suitable for those who are responsible for creating and delivering operational plans, managing projects, leading and managing teams,managing change, financial and resource management, talent management, coaching and mentoring.
Coaching Professional Level 5
Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions. Effective coaching is future focussed, releases potential, and enables transition, transformation and change for business improvement.
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