Improvement Technician Level 3

Apprenticeship - Lean Six Sigma Yellow Belt


Apprenticeships are designed to develop knowledge, improve skills and instil the right behaviours for anyone, at any level, in any business or industry looking to boost development and progression opportunities.

Introduction to Improvement Standards

Improvement Apprenticeship Standards have been built by industry for industry, using Lean and Six Sigma methodologies as a powerful combination to combat process waste and increase efficiency, with customer value at the forefront as organisations strive for Operational Excellence.

CQM deliver levels 2 to level 6 to a extremely high standard, so learners can look forward to a very interactive and engaging programme. On successful completion of the programme not only will learners achieve their Apprenticeship qualification but will also have the option of globally recognised Lean Six Sigma certification for the relevant belt through Instructus Skills.

Improvement Technician Level 3 Summary

In this Improvement Technician Level 3 (Lean Six Sigma Yellow Belt) Apprenticeship Standard you will gain a solid understanding of the basic Lean Six Sigma methods to improve your day-to-day work processes and provide subject matter expertise to support Lean Six Sigma Green and Black Belts or equivalents. You will acquire the tools and techniques to capably assist in the implementation of projects, develop a common language, and a way of working which will encourage efficiency and drive productivity.

The Improvement Technician Level 3 (Lean Six Sigma Yellow Belt) Apprenticeship will cover a broad range of topics and models across the entire DMAIC process – Define, Measure, Analyse, Implement and Control. Our expert development coaches will provide you with the key knowledge, skills and behaviours to effectively implement various Lean Six Sigma principles with some of the key modules of the programme covering;


  • Introduction to Continuous Improvement (CI)
  • CI Team Leadership
  • Basic Maths & End Point Assessment Expectations


  • Project and Change Management
  • Voice of the Customer


  • Process Mapping & Metrics
  • Process Capability & Performance


  • Root Cause Tools
  • Apply data analysis and statistical measures


  • Lean Implementation Tools


  • Statistical Process Control
  • Sustainability & Control

Other Content

  • Templates, tools and other pro-formas to use and keep

Value Added Delivery

Certification: CQM T&C can underpin the delivery of the Improvement Standard Apprenticeship programmes with a relevant Lean Six Sigma accredited certificate via Instructus Skills.

Measurable Impact: Each project will be defined, qualified and approved within a Profit Improvement Plan (PIP), agreed with you in advance. The PIP is a great management tool and clearly demonstrates the progress of each project using DMAIC and a RAG rating.

Mentors: We can help identify, and advise on a suitable Mentor within your organisation. We are able to provide coaching to the nominated Mentor so that they fully understand their role and what will be required of them, but also understand the guidelines within which they operate and to whom they report.

Guaranteed Return on Investment: With a focus on sustainability and measured improvement, our development programmes always guarantee a significant Return on Investment, seen not only through financial gain, but importantly through positive behavioural change.

Other support: We will help the learner and organisation identify a mentor and supply training if needed. The learner and mentor will be invited to engagement session prior to any start dates, to get a flavour for the course and to set expectations. We will hold regular governance meetings with the organisation to keep everything on track and, as part of the programme, support with key functional skills in English and Maths, for which the learner will attain level 2 qualification.

    We have been delivering world class, business focussed solutions for approaching 30 years.

    With our award-winning, high quality training, development, and Apprenticeship programmes, we challenge the ambitions of our clients and learners to develop themselves beyond all expectations.

    Our core expertise is in Continuous Improvement, Lean Six Sigma, and Management Development, supporting businesses across all sectors in their journey towards Operational Excellence.

    Our development coaches are not just highly qualified to teach and coach. They will use their vast industry experience of delivering on what they say and real life examples to explain in simple terms the various elements of the programme.

    Each learner will have a mentor within their organisation to support them with their programme. The organisation will be kept up to date in regular governance meetings to ensure everything is on track. Our robust onboarding process makes enrolment to our programmes seamless. The quality of our delivery speaks for itself, with real projects creating real measurable improvements. This is all reflected in our latest Ofsted rating of “Good”.

    We provide two types of training delivery methods; a Open Cohort approach & Tailored Apprenticeship approach.

    Open Cohort

    Our Open Cohort approach has been developed as an ideal solution for companies looking to release small numbers of employees (up to 4 per company) for Apprenticeships which includes workshops, coaching and off the job training.

    Open Cohorts encourage idea sharing, peer learning and networking across organisations and are predominantly delivered virtually in 3 day blocks, supported by vital face to face contact from our development coaches as and when required by the learner.

    All workshop and coaching dates are provided well in advance, prior to the start of the programme, allowing plenty of time to plan ahead.

    Tailored Apprenticeship

    Our Tailored Apprenticeship approach is perfect for organisations with larger number of employees being released at once for a particular Apprenticeship standard, and as such we offer bespoke on-site and/or virtual delivery.

    Tailored Apprenticeships allow for organisations to tailor the programme, to increase relevance, incorporate their values and ensure it is in line with organisational goals and learner requirements.

    All workshop and coaching dates are agreed well in advance, to ensure smooth delivery that fits around organisation’s busy periods. This allows plenty of time to plan ahead and, anticipating the unexpected, is truly flexible to accommodate changes during the Apprenticeship programme.

    Click on your delivery preference

    Our upcoming 2022 intake dates for Improvement Technician Level 3 Apprenticeship (Lean Six Sigma Yellow Belt), delivered via Open Cohort, are as follows;

    Tuesday 29th March Started
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    It was an amazing opportunity to keep developing myself despite the challenging times.

    The program experience was incredibly interesting, thanks to my mentor Mark Corney I was able to be involved in a series of amazing projects.

    I would 100% recommend an Apprenticeship program. We cannot become what we want to be by remaining what we are, this is a lesson I learned in the last few months also thanks to the program.

    Francesco Guiso - Group Manager Wimbledon

    Pret A Manger

    Need Guidance

    Improvement Practitioner Level 4 (Green Belt)

    This Apprenticeship programme is ideal for those responsible for the delivery and coaching of improvement activity within their area of authority. Improvement Practitioners use a blend of Lean and Six Sigma, project and change management principles and tools to identify and lead the delivery of change across organisational functions and processes.

    Need Advice

    Improvement Specialist Level 5 (Black Belt)

    This Apprenticeship programme is ideal for those leading the local deployment of improvement strategy. Suitable candidates would be employees who provide technical expertise in structured improvement methods and advanced tools, or are responsible for leading advanced cross-functional improvement projects.

    Need to Improve

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