Andrew Cheshire
Managing Director
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Andy has driven the growth of CQM T&C over the past 15 years and puts increasing customer value at the heart of what the organisation does. He has a wealth of strategic and operational experience within large FMCG organisations, having led improvements in Operations, Engineering, Commissioning, Technical and Training and Development.
Alan Clark
Development Coach
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Bev Edwards
National Account Manager
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Bev has worked in both Private and Public sector educational organisations and is well placed to provide consultancy-based meetings to understand the needs and priorities within partner organisations.
Andrew Hammond
CEO (Instructus Group)
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Andrew is an experienced Executive and Non Executive Director working in Charity, Commercial and Public sectors. He spearheads the organisation’s drive to make a difference by realising commercial growth to be able to deliver charitable benefit, with a strong focus on culture, people, training and development.
Francesca Harrison
Senior Business Administrator
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Skilled Office Administrator with over 20-years’ experience. Supporting the delivery team with management information, Fran is always looking for ways in which to improve service delivery and simplify inherited systems.
Ian Hayhurst
Operations Manager
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Passionate change facilitator with a background in both training and operations. Delivering workplace improvement projects using Lean / Six sigma methodologies in manufacturing environments with a view to enhance customer satisfaction and process quality.
David Hill
Development Coach
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A professional trainer / consultant with considerable implementation experience of Project Management. David creates a momentum for change empowering and motivating learners to deliver a significant return on investment for their employer.
Cameron Hobson
Sales & Marketing Executive
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A proud marketing professional and business graduate, Cameron has significant experience in breaking into new markets, crafting and leading complex campaigns and devising/delivering strategic goals.
Dawn Hughes
Quality & Compliance Manager
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A quality and compliance professional with proven success in both Ofsted inspection and Provider Financial Assurance.
Jenny Humphreys
Sales & Marketing Director
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A dynamic marketing professional with significant exposure within B2B and B2C environments. A committed team player with proven leadership ability, executing successful marketing strategies, opening new markets and developing new business opportunities.
Sylvia Jenkinson
Senior Business Administrator
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An experienced member of the office with 31 years working with training organisations who deliver qualifications to the workplace. Extensive experience working with Awarding Bodies and Skills funding Agencies.
Oliver Kinchin
Development Coach
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Chartered Quality Professional with over a decade of Lean Six Sigma experience across construction, charity and logistics sectors. Always focused on maximising the learning experience, can also answer left-handed crochet questions.
Debby Mack
Lead IQA
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An experienced education manager, assessor and IQA, specialising in a variety of apprenticeship frameworks and, more recently, standards. Debby has also developed and delivered TAQA and Leadership and Management training courses at L3 & L5.
Sharon Meikle
Head of Finance
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Karen Nesbitt
Associate Development Coach
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A professionally qualified and highly effective people development specialist with 20 years’ experience. Proven track record for delivery in a wide variety of industries including aviation, banking, retail, manufacturing and civil service. An ability to engage individuals and groups at all levels, delivering high quality results in challenging and complex environments.
Tom Reading
Business Development Manager
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Tom is a seasoned business development professional with over 10 years of experience in the manufacturing, construction, and technology sectors. He is driven by a passion for helping his clients achieve their business objectives and building strong, long-lasting relationships with them. With enthusiasm, Tom forges strong partnerships and cultivates mutually beneficial connections.
Maxine Redhall
Associate Development Coach
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An experienced learning & development professional with a fervent belief in the benefits of a diverse and skilled workforce. Extensive experience of working with adult learners in the workplace across a range of sectors including private and public sector and not-for-profit organisations in the UK and internationally.
Syd Shepherd
Lead IQA
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Results driven, with a sharp focus on quality. Always looking for new innovations in technology and how they can be developed and used to assist centres in their delivery of apprenticeships and qualifications.
Glynn Smith
Development Coach
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Angela Southgate
Innovations Lead
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A highly successful internal verifier / practitioner who has altogether over twenty-five years of delivering and implementing sustainable business improvements by motivating, developing and inspiring businesses in a wide range of industries and the public sectors to implement sustainable improvements with clear financial benefits.
Emily Willis
Head of People & Culture
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A reliable, knowledgeable and experienced HR professional with a confident approach. Provides cross-organisational HR services and business partnering whilst also driving the implementation and development of the charitable objectives of Instructus.