Food & Drink Process Operator Level 2

Apprenticeship - supporting food and drink manufacturing operations

Food & Drink Process Operator Level 2 Summary

This Food & Drink Process Operator Level 2 Apprenticeship will cover a broad range of topics, providing Process Operators with the key skills, knowledge and behaviours needed to ensure food and drink products are safe and compliant as well as health and safety, environment and sustainability, quality, and customer requirements are met whilst working as part of a team to meet deadlines, productivity and efficiency targets.

Introduction to Food & Drink Process Operators

The broad purpose of the Food & Drink Process Operator is to complete food and drink processing procedures to contribute to the manufacture of safe and compliant food products. They support technical operators to complete start up, set up, line changeovers, and shut down of food and drink production lines and machinery. They monitor product quality and throughput against key performance indicators. With a team focus, they prepare for the on-coming shift and provide handovers. Contributing to continuous improvement, stock control and audits is also part of the role.

What Are Apprenticeships?

Apprenticeships are designed to develop knowledge, improve skills and instil the right behaviours for anyone, at any level, in any business or industry looking to boost development and progression opportunities.

Food & Drink Operator Course Content

The Food & Drink Process Operator Level 2 Apprenticeship will cover a broad range of topics and models across the programme. Our expert development coaches will provide you with the key knowledge, skills and behaviours to effectively implement tools and techniques with some of the key modules covering;

  • Health & Safety
  • Food & Drink Sector Overview
  • Food Safety Level 2
  • Quality Process
  • Effective Cleaning
  • Communication & Teamworking
  • Continuous Improvement
  • Performance Data
  • Practical Problem Solving
  • Product & Activity Changeovers
  • Environmental Management

Other Content

  • Templates, tools and other pro-formas to use and keep

    Food & Drink Operators Benefits

    Value Added Delivery

    Qualification: Level 2 Apprenticeship in Food & Drink Operations

    Measurable Impact: Each project will be defined, qualified and approved within a Profit Improvement Plan (PIP), agreed with you in advance. The PIP is a great management tool and clearly demonstrates the progress of each project using DMAIC and a RAG rating.

    Mentors: We can help identify, and advise on a suitable Mentor within your organisation. We are able to provide coaching to the nominated Mentor so that they fully understand their role and what will be required of them, but also understand the guidelines within which they operate and to whom they report.

    Guaranteed Return on Investment: With a focus on sustainability and measured improvement, our development programmes always guarantee a significant Return on Investment, seen not only through financial gain, but importantly through positive behavioural change.

    Other support: We will help the learner and organisation identify a mentor and supply training if needed. The learner and mentor will be invited to engagement session prior to any start dates, to get a flavour for the course and to set expectations. We will hold regular governance meetings with the organisation to keep everything on track and, as part of the programme, support with key functional skills in English and Maths, for which the learner will attain level 1 qualification.

      Why Choose CQM

      We have been delivering world class, business focussed solutions for approaching 30 years.

      With our award-winning, high quality training, development, and apprenticeship programmes, we challenge the ambitions of our clients and learners to develop themselves beyond all expectations.

      We’re Specialists At What We Do

      Our core expertise is in Continuous Improvement, Lean Six Sigma, and Management Development, supporting businesses across all sectors in their journey towards Operational Excellence.

      The incredible development coaches delivering the training are not just highly qualified to teach and coach, they have been responsible for leading cross-functional process improvements themselves. They will use their vast industry experience of delivering on what they say and real life examples to explain in simple terms the various elements of the programme.

      Unrivalled Learner Experience

      Delivery is live, interactive and flexible to suit your needs. With new live online instructor led programmes, it means our programmes are accessible for all.

      Learner experience and outcomes are so important to us, and we’re proud to consistently deliver successful programmes. Each of our programmes will provide learners with a certificate of completion that they can use to boost their professional profile. We have also worked with external accrediting bodies so that on successful completion of our programmes, such as the Lean Six Sigma belts, learners will also receive specific and widely recognised certification.

      Food & Drink Operator Delivery

      Tailored Apprenticeship

      Our Tailored Apprenticeship approach is perfect for organisations with larger number of employees being released at once for a particular Apprenticeship standard, and as such we offer bespoke on-site and/or virtual delivery.

      Tailored Apprenticeships allow for organisations to tailor the programme, to increase relevance, incorporate their values and ensure it is in line with organisational goals and learner requirements.

      All workshop and coaching dates are agreed well in advance, to ensure smooth delivery that fits around organisation’s busy periods. This allows plenty of time to plan ahead and, anticipating the unexpected, is truly flexible to accommodate changes during the Apprenticeship programme.

      • Register Interest

        Complete the form below to register an interest in our Tailored Apprenticeships
      • Number of Learners
      • * Indicates a required field


      Through the course, I have gained a much better understanding of the food and drink industry which includes how vast it is and how much it contributes to our economy. I have learnt a lot about the importance of quality and continuous improvement and the important role they play in driving business success. It has also helped me to better understand my role in the business and the impact I have as an individual.

      Corrina K, General Operator

      Global Snack Brand

      Need Advice

      Food Technologist Level 3

      This Apprenticeship programme is ideal for those looking to develop their food science knowledge to ensure the smooth transition of food and drink products from farm to fork, driving the manufacturing process ensuring that technical and quality standards are being achieved whilst maximising profitability to meet customer requirements.

      cqm ltd

      Process Leader Level 4

      This Apprenticeship Programme is ideal for those directing production activities and operations. Process Leaders effectively lead and manage large teams as well as providing technical/specialist input and direction to their own team and to others. Process Leader are responsible for determining and managing budgets and resources.

      Need to Improve

      Need guidance on your Levy Spend?

      Download our detailed Levy Calculator now to accurately plan and forecast your ongoing monthly, and annual spend on Apprenticeship programmes.

      Apprenticeship Levy provides funding for investment into Apprenticeship programmes, so it is really important to understand your current position.