Improvement Practitioner

Improvement Practitioner: Leading Improvement

This programme is ideal for those responsible for the delivery and coaching of improvement activity within their area of authority. Improvement Practitioners use a blend of Lean and Six Sigma, project and change management principles and tools to identify and lead the delivery of change across organisational functions and processes.

Typically, Practitioners lead end to end projects tackling issues that may require swift problem solving, or re-occurring challenges that require in-depth analysis and the implementation of a range of effective and sustainable countermeasures. They are the focal point for all stakeholders and responsible for communication throughout a project.

The Improvement Practitioner programme provides your employees with the skills, knowledge, and behaviours to:

  • Work in accordance with organisational controls and statutory regulations
  • Identify and prioritise factors, ideas and solutions
  • Select and apply the appropriate graphical tool dependent on the data type to identify patterns, trends and signals to establish hypothesis
  • Plan designed experiment with clear objectives, and appropriate levels of Measurement Systems Analysis, analyse experiment data and optimise
  • Conduct structured benchmarking to support target setting

Value Added Delivery

Qualification CQM T&C can underpin the delivery of the apprenticeship programmes with a Lean Six Sigma qualification.

Measurable Impact Each project will be defined, qualified and approved within a Profit Improvement Plan (PIP), agreed with you in advance. The PIP is a great management tool and clearly demonstrates the progress of each project using DMAIC and a RAG rating.

Mentors We can help identify, and advise on a suitable Mentor within your organisation. We are able to provide coaching to the nominated Mentor so that they fully understand their role and what will be required of them, but also understand the guidelines within which they operate and to whom they report.

Company Values CQM T&C are experienced at mapping company values into the delivery of an apprenticeship programme, and completely understand the importance of doing so, to ensure the programme instils the right behaviours and culture on site.

Typical Outcomes

  • Increased competitive advantage
  • Significant bottom line savings
  • Sustainable and measurable improvement in production
  • Increase in efficient manufacturing processes & service delivery
  • Reduction in Health & Safety issues
  • Enhanced problem-solving capabilities
  • Improved understanding of QCD, Visual Management and team working
  • Ability to identify and implement effective change in the workplace

Additional Areas of Expertise

Our skill lies in identifying the current and ongoing needs of your business. To find out how we can further assist in developing your staff please ask for information on our range programmes which focus upon Leadership and Management Development, Strategy Development and Project Based Consultancy work.

Level of Delivery

Level 4

Optional Qualification

Green Belt

Min. Functional Skills Entry Requirements

English GCSE A-C (4-9) / FS 2 Maths GCSE A-C (4-9) / FS 2

Programme Duration

14 months


Apprenticeship Standard


Pan Sector (Manufacturing & Service)

End Point Assessment

Multiple Choice Test, Project, Professional Discussion & Portfolio

“Within a 5 year period, from 2007-2012, we have gone from 200 employees manufacturing 300 million parts, to a workforce of 140 and an increased production of 400 million parts per year.”

Tony Cross

Operations Manager, Presspart

Did you know this course can be tailored to your specific requirements?

Contact us for more information about tailored training.

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Did you know?

We also provide training & development courses for improving operational perfomance

Case Studies

Arla Logo

Arla Foods

Arla Foods is a global dairy company and co-operative owned by 12,600 dairy farmers about 2,800 of whom are British. The milk from Arla framers goes into a full range of fresh dairy products to the UK’s major retailers and foodservice customers.

Santander Operations

Santander Operations is a global company that manages transactions conducted by Santander Group’s banks and financial institutions in the countries where it operates. It has established Centres of Excellence providing operational management services for Santander Group entities in retail banking.

Jacuzzi Logo


Bradford based Jacuzzi is a recognised market leader in the manufacture of kitchen sinks, taps and accessories for onward international sale, producing in excess of one million units per annum.

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