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A lean manufacturing operative can be required to carry out manufacturing activities on multiple products with different specifications consecutively. Through our tailored training we deliver the key skills, knowledge and behaviours to drive exceptional performance.
This programme is ideal for anyone participating in an improvement activity and wanting to gain a fundamental understanding of Lean and Six Sigma methodologies. Participants will acquire the necessary tools and techniques to capably assist the implementation of a project.
This programme is ideal for those responsible for the delivery and coaching of improvement activity within their area of authority. Improvement Practitioners use a blend of Lean and Six Sigma, project and change management principles and tools.
This programme is ideal for those leading the local deployment of improvement strategy, in supporting the delivery of business goals. Suitable candidates would be employees who provide technical expertise in structured improvement methods and advanced tools
Through our inspiring Masterclasses, delivered by sector experts being specialists in their field, and with appropriate coaching, CQM T&C will deliver the strategic level technical skills and knowledge your team requires to execute operational excellence.
Delivering the essential skills and behaviours that will ensure those working in production and technical operator roles, have a deep and well-rounded understanding of the end to end process of food and drink manufacturing.
This programme is suitable for those who are responsible for creating and
delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management,
coaching and mentoring.
This programme is ideal for anyone whose responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships.
Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions. Effective coaching is future focussed, releases potential, and enables transition, transformation and change for business improvement.
With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. This apprenticeship is perfect for those whose actions will influence the customer experience and their satisfaction with the organisation.
Customer Service Specialists deal with customer queries, purchases and complaints, directly influencing how an organisation is perceived. This apprenticeship is perfect for those who are advocates of Customer Service and who act as a referral point for dealing with more complex or technical customer requests, complaints, and queries.