Lean Six Sigma Yellow Belt

Lean Six Sigma Yellow Belt training is designed to provide delegates with a good understanding of the basic Lean Six Sigma methods to improve their own day-to-day work processes and provide support to Green and Black Belts. Yellow Belts will gain the tools and techniques to capably assist in the implementation of projects, developing a common language and way of working which will encourage efficiency and drive productivity.

Lean Six Sigma Overview (history and main concepts)

• Lean Six Sigma as a Management philosophy
• Roles in Lean Six Sigma
• Steps of Lean Six Sigma
• Six Sigma metric
• Effective teamwork
• Case Study – Swan Hotel

Define

• Problem Statements and goals
• The Voice of the Customer (VOC)
• Kano
• Critical to Quality
• Lean Six Sigma Projects

Measure

• Introduction and measurement challenges
• Process Performance Baseline
• Process Mapping
• Value Stream Mapping

Analyse

• Exploratory Data Analysis (visual)
• Value Analysis
• Types of waste
• Root Cause Analysis – 5 Why’s / Ishikawa diagrams

Improve

• Selecting Improvement Solutions
• Ease & Effect matrix
• Risk Management – FMEA (overview)

Control

• Sustaining improvement
• Ongoing process measurement
• Statistical Process Control (SPC) – overview

Tailored Programme Delivery

The agenda would be formally planned and scoped in an on-site meeting with key stakeholders to ensure the delivery has the required impact, and places emphasis on key areas outlined by the business.

Optional Coaching Sessions

If desired, CQM T&C can deliver additional coaching sessions providing invaluable support to help deliver improvement projects and embed the change.