Food & Drink

Employing over 400,000 people, this extremely diverse industry is the largest manufacturing sector in the UK. We are proud to work with businesses across the entire supply chain, from field to fork, identifying appropriate solutions to deliver the best outcomes. Below is a selection of apprenticeships we can deliver within this sector.

Operational Performance

CQM Training & Consultancy

Introduction to CI / LSS providing your teams with the relevant skills and techniques to deliver effective and sustainable solutions.


Ideal for anyone participating in an improvement activity and wanting to gain a fundamental understanding of Lean and Six Sigma methodolo...

This programme is ideal for those responsible for the delivery and coaching of improvement activity within their area of authority.

This programme is ideal for those leading the local deployment of improvement strategy, in supporting the delivery of business goals.


Through our inspiring Masterclasses, delivered by sector experts being specialists in their field, and with appropriate coaching, CQM T&a...

Leadership & Management

CQM Training & Consultancy

The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisati...

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team...

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and obje...

Vocational Expertise

CQM Training & Consultancy

It is imperative that Process Operators in the industry have the skills and knowledge to ensure our food products, which millions of peop...

Advanced Operators typically work on production lines in manufacturing plants, but will spend some time offline while working on activiti...

Making sure food and drink products are of the right quality and safe to eat and drink

Case Studies



Improve the Food and Drink Skills Council helped to secure funding for one of the country’s best-loved chocolate manufacturers, Thorntons.

Premier Foods

Premier Foods

Premier Foods has a well-established workforce with a very low staff turnover. The company realised it had to act to prevent a skills shortage within its workforce and therefore decided to invest in recruiting and training its own home-grown talent for the future. The company was one of the first food manufacturers to offer the Advanced Food Operator (Level 3) Apprenticeship when it was introduced in 2016.

Swizzels Matlow

Swizzels Matlow

Swizzels Matlow is a family run business in all respects. It is run by the 3rd generation of the founding families, and is where generations from the same families work side by side. Employing nearly 600 employees, this New Mills based confectionery manufacturer and global exporter, encourages incredible staff loyalty, with over 20% of employees having worked for the company for over 20 years.

Pork Farms

Pork Farms

Having prudently invested in a structured programme of training and development, focussing on Continuous Improvement and underpinned by a Level 3 in Food Manufacturing Excellence, Palethorpes has successfully been able to realise the previously underutilised skills base of its existing workforce.

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Training Needs Analysis

Need advice? Training Needs Analysis

Gain a complete understanding of the current and ongoing requirements of all your employees from the shop-floor to the boardroom

Improve your Operational Performance

Need to improve your Operational Performance?

We provide tailored training, development and consultancy solutions to drive sustainable changes in culture and deliver a tangible ROI

Did you know?

We provide training & development programmes in operational management